Home

TERMS & CONDITIONS

BOOKINGS/PAYMENTS
Recording sessions: To book a recording session, please call 01392-495301 to discuss your project with the Studio Manager or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Your are also welcome to visit us at the studio. In order to secure a booking for a recording session, we require a £50 deposit. For bookings for more than one day, 50% of the total amount is required in advance of the session. Payments made by 3rd parties must be made at least 2 weeks in advance, in full. Remaining fees have to be paid in full at the end of the session, preferably at the end of each day. No recorded material will be released until full payment has been received. Daytime sessions start at 10am unless agreed otherwise agreed. No refund or allowance will be made for clients arriving late or missing time. We accept cash, cheques made payable to 'Sound Gallery CIC'or BACS payments (please contact us for our bank details should you wish to make a direct transfer to our account). Unfortunately, we do not take credit or debit card payments at the moment.

Rehearsals: We accept cash or cheque payments on the day of the rehearsal. Please pay at the Sound Gallery Office before you start your session. New clients are asked to pay for the first rehearsal session in advance. To book a rehearsal, please call the studio on 01392-495301 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


CANCELLATION POLICY
Recording sessions: Please give 7 working days notice before a recording session in order to cancel your booking free of charge; any later than this, we regret there will be a charge of the total cost of the recording session(s). If you notify us earlier we will return your deposit in full. For recordings over 1 day, please give 10 working days notice.
Rehearsal sessions: Please give 2 working days notice before a rehearsal session in order to cancel your booking free of charge; any later that this, we regret there will be a charge of the total cost of the rehearsal session.

HEALTH & DRINK POLICY
Food and drink are prohibited from the basement corridors, studios and control room (except for bottled water). Basement corridors need to be clear at all times as they lead to the Fire Exit.  Artists are advised to take breaks on the ground floor at Exeter Phoenix which also has FREE wi-fi access and a fully licensed cafe-bar. Thank you.